Where can I buy NuSkool Snacks?
Online: You can buy MCT Collagen Bars or Plant Based Krunch Bars directly from our website.
In-Store: Check out where you can find us near you on our store locator. Keep in mind, these stores may only carry select SKUs. If you would like to request a new store, please feel free to do so here: Request Us!
My local store doesn't carry NuSkool Snacks. What should I do?
Do you send free samples?
Sadly, we can’t ship individual bars to send as samples. But, we stand by our bars 100%. We make it easy for you to return your order if you are not completely satisfied with MCT Collagen Bars. Try our 3-pack Sampler Bars to get started. Please see our exchanges and returns section in our FAQs for more details.
How do I apply my discount code?
Put your discount code in the discount box in your cart or at checkout and click apply. If you're still having trouble reach out to us at email@example.com
My discount code isn't working, what should I do?
If you are having issues using a discount code, please check the following:
1. Ensure that the "Shipping Address" fields have been filled in completely
2. Check that the code was entered correctly
3. Ensure that your order is not a subscription (discount codes cannot be applied to subscription orders).
Where do you ship to?
We currently only ship within the United States.
For those outside of the U.S., our team is working to expand our business and shipping worldwide. Sign up for our newsletter to receive updates!
Can you ship to a P.O. Box?
Not right now, but this feature will be coming soon. Sign up for our newsletter to receive updates!
How long will it take to receive my order?
We do our best to ship out in-stock orders the next business day. Once your order leaves our facility, you can expect your delivery within 2-3 business days.
How do I track my order?
As soon as your order ships, we’ll send you a shipping confirmation email with your UPS tracking ID number. If you have a NuSkool account, you can also find your tracking ID number in the Order History section of My Account.
It's hot! How do I keep my bars from melting when they ship?
We make our bars with real ingredients, including chocolate. REAL chocolate is temperature sensitive and will melt without climate-controlled shipping. In the hotter months of summer, we use temperature-sensitive, expedited cool shipping (usually 2 day). Please keep an eye on the delivery date to prevent the package from sitting outside in the sun for an extended period!
Exchanges & Returns
Can I exchange or return my product?
We stand by our products 100%. If your experience isn't perfect, we want to make it right. Please reach out within 7 days of receipt to firstname.lastname@example.org with any issues and we can initiate a return or an exchange for any unopened boxes.
The customer is responsible for the cost of shipping and multiple box returns will be considered on a case by case basis. Standard refund not to exceed $50/order.
What is NuSkool all about?
NuSkool (formerly MCTco) is the deliciously convenient, low-sugar way to snack.
We all just have one life and we’re on a mission to find nu ways to make the most of it.
We believe in the power of positivity, the relentless pursuit of improving ourselves, and the need for joy.
We call it: Good. Clean. Fun.
Where do you manufacture your products?
Our company was born in Venice, California. We source our ingredients worldwide, but we produce and manufacture all of our products in the great US of A.
What does MCT stand for?
MCT stands for Medium Chain Triglycerides aka healthy fats from a coconut. MCTs are proven to increase energy, improve memory and cognition, and keep you fuller for longer.
Are MCT Collagen Bars keto?
Yes! All MCT Collagen Bars are Keto certified.
Are MCT Collagen Bars gluten-free?
Are MCT Collagen Bars dairy-free?
Are MCT Collagen Bars vegetarian?
MCT Collagen Bars use grass-fed collagen protein, which is not vegetarian. However, we are working on a vegetarian option. Sign up for our newsletter for more updates!
Are MCT Collagen Bars Soy Free?
Do MCT Collagen Bars contain sugar alcohols?
No! We are very proud of the fact that these bars contain no sugar alcohols, 0g added sugar or artificial sweetener.
Do MCT Collagen Bars have a shelf-life?
The shelf life is 9 months from the date it’s made. Find the exact Best By date printed on the side of your MCT Collagen Bar wrapper.
Are MCT Collagen Bars only for people on the keto diet?
Absolutely not! MCT Collagen Bars are a great tasting, low carbohydrate protein bar suitable for any occasion. With no added sugar or fillers, they can be enjoyed for breakfast, mid-morning, afternoon, or bedtime snack. They are also great for an after dinner dessert or pre-post workout. We made the bars so anyone can indulge guilt-free!